We recommend a 6 lb. minimum order of frozen food. All orders under 6 lb. are not guaranteed. If your frozen order arrives with any issues we must be notified within 1 hour of delivery by using out contact us form or calling us and speaking with someone from Ken's Fish directly.
Orders under 6 lbs ship at our discretion especially during warm weather months.
• Orders are shipped with dry ice every Monday, Tuesday, and Wednesday, weather and holidays permitting, by Fedex to Arrive withing 2-days. No PO Boxes!
Frozen food ships separate from dry goods.
You can now choose how you would like it shipped at checkout of your choice. We only show choices at checkout that will reach you in two days for frozen food.
Any Issues with frozen food deliveries must notify and report directly to us at Kens Fish within 1 hour of deliver by the carrier.